FXCM Reviews Read Customer Service Reviews of www fxcm.com

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November 25, 2020

FXCM Reviews Read Customer Service Reviews of www fxcm.com

The FXCM Group is headquartered in London (UK), offering dedicated customer support service regardless of clients’ location through a global chain of offices situated in Germany, Australia, France, and Italy. Additionally, through the various affiliated offices, the broker provides access to the residents in Greece, Israel, and South Africa, thus becoming a truly global broker. Based on our Expert finds, FXCM provides great trading conditions for Forex and CFDs. They offer a global platform that is suitable to trade internationally, including European clients as well as beginning traders looking for technical solutions. FXCM take care of the “little” traders as well as the Professional. Their Micro Account is amazing and allows clients with smaller banks to test and tweak their strategy on low stakes.

  1. Our team is always happy to help, so if you ever need anything else, do not hesitate to let us know.
  2. We found that FXCM fees are quite a pleasant proposal with the lower annd average spread around 1.3 pips for EUR USD for some instruments compared to the competition, however, always note Spreads are variable and are subject to delay.
  3. Thank you so much for taking the time to leave us a 5-star rating, Ronald!
  4. Also, the broker might not be suitable for futures and options traders due to the lack of these assets.
  5. Leucadia National Corporation is a holding company that withholds an excellent reputation and invests in a diverse array of businesses, mainly in financial services and investments.

Hello Brenda Narcus, please stop with this type of advertisement for your company. This is a trusted reviewing site which requests you to provide real information for your claim here. Free research, insights, and strategies outlook, along with greatly designed FXCM tools with FXCM Plus, Market Scanner, and Trading signals with technical levels all at your disposal. Besides, Free Online Live Classroom is available for all those who are interested, which all in all enlarges and creates fantastic opportunities for individuals interested in trading and gives a good way to start from the right way. There are a few options of trading software to choose from including Trading Station and Ninja Trader, FXCM’s award-winning proprietary platform, which features great innovation and functionality available on the Web, Desktop, and Mobile.


As requested, we also tried to reach you via phone call but was not able to get a hold of you. Kindly reply Daniel’s email to discuss about your suitable time to talk and he will definitely ring you back to clarify any doubts from you. As a client-oriented broker, we are always happy to read feedback like yours. If you ever want to share any preferences or suggestions, we’d love to hear you out.

Our team is always striving to provide the best possible service, and we are happy to hear we’ve been successful in meeting your needs. If you ever need anything else, we are always happy to help. I used to use FXCM when they were starting out around the early 2000s. I recently came back to their platform and have to say that their service has improved.

Is FXCM safe or scam?

Based on our research, we found that FXCM supports the functionality of Autotrading through market-leading ZuluTrade and NinjaTrader platforms delivering best practices for social trading helping beginners to hone their skills. Beyond core platforms, the broker offers integration to FXCM’s acclaimed execution of specialty FXCM Apps offering an online marketplace where you can customize the trading experience. And to include an additional application for news, trends, and range traders, apps for new trading features and smooth trading process, EAs and automation, indicators, scripts, Standalone apps, and many more. The company provides global traders with access to the world’s largest liquid market through innovative trading tools, and the support of excellent trading educators while all operating under strict financial standards.

In simple words, leverage is a credit shoulder that is given by the broker to your trading account with the purpose to multiply the trading size of your positions. Besides all the benefits provided by this broker, we noticed that the range of instruments offered might be not enough for some traders, also the availability of certain assets depends on the entity. Also, for some entities, the minimum deposit might be high. On the negative side, which we think are not so many, there is a withdrawal fee for Bank Wire transfers in some regions and the support is not available on a 24/7 basis.

You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money. Data and client-facing systems will disconnect like they did today, whilst you have positions on, and could be down for days (ninjatrader was offline for almost a week a couple of times). As I type this, their entire trading platform on mobile, web, Ninjatrader – All available access routes via anywhere in the globe (so please don’t blame my network again!) – All offline.

It’s great to know that our platform is the right fit for your investing needs. If you ever want to share any thoughts or preferences, we are always happy to hear more about what could make your experience even better. The range of products available to you will depend on the entity of your trading account. The advanced range of market instruments offered by fxcm includes popular markets and other exotic pairs, as well as offering Forex, Indices, Commodities, Cryptocurrencies, and Spread Betting that is available for UK and Ireland residents. Cryptocurrency trading is available at FXCM through CFDs, but not available through exchange trading the underlying asset. FXCM allows leverage trade of Forex and CFDs, this tool brings an advantage even on the smallest market moves.

Broker Types

I have tried other Forex companies but will now only trade with FXCM. I find their trading platform easy to use and have never had a bad experience. I have always been treated with respect and courtesy would recommend them 100% to new traders. Overall, due to the strong background of the broker, years of successful operation, and reputation in the financial world our financial experts find FXCM broker a reliable and safe trading environment. Active or high-volume traders can enjoy their benefits with various available interfaces, good and competitive value spreads, or offerings with advanced technical features.

Thank you for taking the time to review us, Sid Chaudhari! Our team is always happy to help, and we always appreciate when our clients make the interaction mutually pleasant. Hello Steven,We sincerely apologize for the inconvenience you experienced due to the server issue while using FXCM through TradingView. We understand how frustrating such interruptions can be, especially when you’re in the midst of trading decisions. We want to assure you that the server issue has been resolved.Should you encounter any further difficulties or if you need assistance, please don’t hesitate to reach out to our support team.

The company platform offers one of the best selections in terms of tight spreads and low prices, which are balanced through your single account with them. For some entities, it offers a low minimum deposit and trading on leverage. They also provide professional education and research sections available for free. Beginner traders can count on company tool support while building their own strong trading strategy. Indeed, beginning traders face numerous challenges, yet time and even capital loss due to emotion-based trading are the main barriers to success.

Brokers By Platforms

Thank you for taking the time to review us, Rubicon! We strive to provide the best service possible, and we assure you that the quality will only improve further in the future. You can always rely on our team to answer any questions and provide more information, so if you ever find yourself in need, do not hesitate to contact us.

We also ensure all reviews are published without moderation. Our team is always happy to help, so if you ever need anything else, do not hesitate to let us know. I am more than happy with him always helpful knowledgeable and kind.

Labeled Verified, they’re about genuine experiences.Learn more about other kinds of reviews. We are glad to hear you have been left satisfied with our service, Talal Alsharougi! If you ever need anything else, our team is always happy to help.

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